Terms of Service

Every project starts with a quote that sets out what's included: the type of shoot, time, locations, number of edited photos or video length, and the price.

• A quote is valid for 14 days.
• Your booking is only confirmed once you've accepted the quote and paid. Until then, the date isn't reserved.
• Anything not listed in your quote isn't included. Extra work, time or edits are quoted separately and need your approval first.

• All prices are in pounds sterling (£).
• Payment is due when you book, unless we've agreed something different in writing.
• If extra costs come up on the day at your request, such as extra time, they must be paid before your final work is delivered.
• We only deliver your final photos or videos once everything has been paid in full.

• 72 hours' notice or more: full refund.
• 48 to 72 hours' notice: 50% refund, or a free reschedule.
• Less than 48 hours' notice, or a no-show: no refund.
• You can reschedule once for free with at least 48 hours' notice. Your new date must be within 3 months.

Full details are in our Refunds & Rescheduling policy.

• Please arrive on time. If you're late, your session still ends at the booked time.
• If you choose the location, you're responsible for getting permission to shoot there and paying any location fees.
• Extra time on the day is only possible if we're available, and it's charged at the rate we agree with you.
• We may stop a shoot if conditions become unsafe, or if anyone is abusive or threatening. If this is caused by you or your guests, it isn't refunded.

• We'll agree a delivery date with you before the shoot. Your work is sent digitally through a download link.
• Download and back up your files as soon as you get them. We keep them for 30 days after delivery, but can't guarantee we'll have them after that.
• If you're not happy, tell us within 7 days of delivery and we'll make reasonable changes to fix it. After 7 days, more edits are charged separately.
• Editing style is part of our creative work. Raw or unedited files aren't included unless your quote says so.

We keep the copyright to all photos and videos we create. Once you've paid in full, you get permission to use them for the purposes agreed in your booking, such as social media, your website or adverts.

You can't:

• Sell or license the work to anyone else.
• Claim the work as your own creative work, or enter it into competitions.
• Use it for purposes outside what we agreed, such as paid adverts, without asking us first. This may cost extra.

We may use the work in our portfolio and on our socials. If you don't want us to, tell us in writing before your shoot.

• Anything you ask us to include, such as music, logos, products or artwork, must belong to you or you must have permission to use it.
• Everyone who appears in your shoot must have agreed to be filmed or photographed.
• Anyone under 18 needs consent from a parent or guardian, who must be present at the shoot.
• You're responsible for your own belongings, guests and behaviour during the shoot.

• If we can't go ahead because of illness, extreme weather, equipment failure or anything else outside our control, we'll offer a new date or a full refund.
• The most we're responsible for is the amount you paid for that booking.
• We're not responsible for indirect losses, such as lost profits or missed opportunities.
• Nothing here limits our responsibility where the law doesn't allow it to be limited.

We only use your details, such as your name, email and phone number, to manage your booking and stay in touch about it. We never sell your information. To see or delete what we hold about you, just contact us.

We may update these terms from time to time. Changes don't affect bookings that are already confirmed. These terms are governed by the law of England and Wales.

Questions? Email abdulrahmanawosanya5@gmail.com or call 07940 766746.